Have a question? Check out our list of FAQ below. Click on your questions to expand the selection.
Can't find your answer? Email here.
⧩ Are your products deodorants or antiperspirants?
All of our products are deodorants intended to improve the way you smell throughout the course of your day. Antiperspirants often employ metals (i.e. aluminum) to block the pores in your armpits to prevent sweating. Sweating is actually a very good thing. Sweating is one of the ways that we all thermoregulate. When we sweat our body releases water which helps us to cool down as it evaporates. When we sweat, we not only release water but our bodies also expel toxins, minerals and other substances.
⧩ Are your products for men, women or unisex?
All of our products are made for whoever likes them! We think you should wear what you like so we don't associate gender with scent. Check out the following link for all scents available -- americanprovenance.com/collections/deodorant
⧩ Are your products organic?
Our products are all natural, but not organic. All of our ingredients are minimally processed (straining, melting, distillation, etc).
⧩ What color are your deodorants?
Our deodorants are a white solid and spread on easily. They leave minimal residue and are quickly absorbed by your skin. If you have difficulty applying our deodorants, simply hold them under your armpit for a few seconds and allow them to warm to your body temperature before spreading.
⧩ Do your deodorants work?
Yes! Check out all the reviews!
⧩ How long does a stick of your deodorant last?
A stick of our deodorant typically last 2x longer than traditional deodorants. We believe in quality and value and our deodorants are actually much more cost effective by a price-per-swipe comparison.
⧩ Do you use preservatives in your products?
When needed. Not all product formulations need preservatives to keep them from molding or spoiling. When a formula does incorporate water, we have to use a preservative to help the product last long enough for you to use it. Preservatives range from alcohol to rose ether. We are sure to abide by the suggestions of the FDA, clean retailers, and world governments to ensure we are using the safest and most effective solutions.
⧩ How much of your products should I use?
We believe that a dab will do and encourage our customers to use as little as they deem necessary. A swipe or two of our deodorant will be all that you need to stay fresh all day long.
⧩ How should your products be kept and stored?
All American Provenance products should be kept in a cool, dry place. We never use any chemical binders which may lead to some melting in warmer environments. If your products begin to melt or are too soft for your preferences, simply place them in the refrigerator (it also feels really nice to apply cold deodorant on hot summer days).
⧩ What should I do if I develop a rash?
Unfortunately, rashes and irritation happen from time to time. Everyone has their own unique body chemistry and sometimes this can lead to redness and irritation. If you develop a rash discontinue using our deodorants immediately. Please never hesitate reaching out to us at email@example.com with any questions.
⧩ Will your deodorants cause staining to my shirt(s)?
On limited occasions, our deodorants may cause some staining. This is simply due to over-application. If you do experience significant staining, there are several ways to clean your shirts. First, we suggest simply using baking soda. If this doesn’t work, we’ve been very successful in removing stains with OxiClean. Finally, if these efforts are not successful please contact our customer service here to find out how we can help.
⧩ What other products do you make?
We make an array of personal care and lifestyle goods. Aside from our deodorants, we make body wash, beard balm, beard oil, aftershave, hair pomade.
⧩ Do you test on animals?
Absolutely not. No cruelty. Ever. We don’t test our products or ingredients on animals. Our ingredients have been used for hundreds of years to moisturize and protect.
⧩ Do you offer samples?
We do not offer samples.
⧩ Where can I find your products?
American Provenance products can be found at grocers, cooperatives, independent markets, pharmacies, clinics, and specialty shops in all 50 states! You can also place orders directly online!
⧩ What do you use for your base ingredients?
Our base ingredients are coconut oil, beeswax, shea butter, aluminum-free baking soda, and arrowroot powder. The formulation for all of our standard deodorants is exactly the same, with the only difference being in the essential oils that we use. All of our other products are coconut oil and beeswax based. We also use other plant butters, oils, waxes and dry ingredients to provide our customers the best products we can make at an affordable price.
⧩ Where do you make your products?
Most all of our products are made in our own facility in the rolling hills of southern Wisconsin. We started on our founder’s family farm but have now grow to a point where we have added a second facility just 10 minutes down that road. All of our deodorants are hand mixed, hand poured, labeled and hand packed in our own facility.
⧩ Who makes your products?
We have a small team that makes all of our products. Interested in joining us?
⧩ What are you doing to minimize your environmental impact?
We offer a recycling program where we take back empty tubes (even from our competitors) and recycle them through TerraCycle. We are also in partnership with CleanHub which is helping us become plastic neutral.
⧩ Do you offer refunds?
Absolutely. We always strive to satisfy our customers, even if that means returning their money for any reason whatsoever. To begin the return process, email firstname.lastname@example.org. Please include your full name, email and order number (if you have one).
⧩ Who owns American Provenance?
American Provenance is largely owned by our founder, Kyle LaFond. Our expansion in the Summer of 2018 included bringing on several regional investors. Their contributions have allowed us to continue growing and making more products for you to enjoy.
⧩ What’s next for American Provenance?
If you want to be the first to know, follow us on Facebook and Instagram. You can also sign up for our newsletter at the bottom of every web page.
Shipping, discounts, etc.
⧩ How much is shipping?
We are happy to offer competitive shipping rates. Orders under $35 will have to pay shipping, but orders $30 and above receive free shipping.
⧩ Do you offer military discounts?
Yes. We've partnered with GovX to provide a military discount. Please see the app available at checkout.